Accommodation Cancellation Policy
Cancellations must be sent in writing/email and receipt confirmed in order for them
to be recognised.
IN THE EVENT THAT RIDLEY HALL HAS TO CANCEL YOUR ACCOMMODATION
We reserve the right to cancel the accommodation in the event of circumstances
beyond our control. In the case of any such cancellation, we will inform you at the
earliest opportunity and refund you in full.
CANCELLATION (BY YOU) PRIOR TO ONE WEEK BEFORE THE ARRIVAL DATE
For cancellations prior to one week before the accommodation, there will be 50% of
your total cost charged and 50% refunded to you. Please contact us prior to one
week before accommodation arrival date to inform us of your cancellation.
CANCELLATION (BY YOU) FROM ONE WEEK AND RUNNING UP TO ARRIVAL
DAY
Due to costs incurred, we are unfortunately not able to offer any refunds for
accommodation cancelled from one week and running
We recommend the free version of the HelperBird web app for all accessibility needs